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Student Learning Centre policies

  • 1. Appointments

    1.1  Appointments will be a maximum of either 30 or 45 minutes per session.

    1.2  Appointments cancelled with less than 24 hours’ notice:

    • Will be counted as a no-show.
    • After three no shows, a student will be barred from accessing the Student Learning Centre's (SLC) service for the remainder of the semester.
    • Will result in one session taken off the semester total.

    1.3  For writing/study skills appointments: Students may have up to two sessions per week with a semester total of 12 sessions.

    1.4  For math/physics/engineering appointments: Students may have one session per week with a semester total of six sessions. A student who uses all six appointments may access further support through peer tutoring.

  • 2. Workshops

    2.1  Students are expected to pre-register for workshops using the Student Life portal.

    2.2  If registration is full, students may be placed on the waiting list.

    2.3  If a student is placed on the waiting list, an email notification will be sent at least 24 hours in advance if a space becomes available. If an email is not sent, then the student is not registered for the workshop.

    2.4  Workshop cancellations must be done at least 24 hours in advance. Failure to do so will result in a no-show being documented.

    2.5  After three no-shows, students will no longer be able to attend further workshops for the remainder of the semester.

    2.6  In an effort to keep workshops interactive, there is normally a maximum of 12 to 30 students per workshop, depending on the nature of the workshop.

    2.7  SLC-led workshops are interactive by their nature. Students who attend these workshops should be prepared to actively participate and, if requested, bring current assignments or notes, as appropriate.

    2.8  Students are responsible for arriving on time to a workshop to ensure understanding of all material presented.

  • 3. Student Responsibilities

    3.1  Students are encouraged to take responsibility for their learning. Therefore, they are asked to bring relevant course related materials (e.g., assignments, textbooks). Questions or concepts should be ready for discussion at the time of their appointment.

    3.2  For writing appointments:

    • Students must draft their own work and prepare printed copies. Writing is a process; to learn the fundamentals of writing, students must have drafts and be able to see the changes they have made. Drafts should be documented.
    • The SLC will not proofread papers. Academic Subject Specialists do not edit or write papers for students; they teach students how to become proactive learners and give feedback on areas where students can improve their writing.
    • The Academic Subject Specialist will only review a student’s written draft once. If a student wants to work on the same assignment in a follow up appointment, he or she must implement the necessary revisions discussed in the previous appointment.

    3.3  For graduate student writing appointments, it is recognized that there is a dual responsibility; graduate students are accountable for content and structure, while the writing specialist will help with the writing process.

    3.4  Students cannot bring an assignment on a USB key for SLC staff to print out.

    3.5  The SLC staff will not work on assignments that are due the same day.

    3.6  The role of the Academic Subject Specialist is distinct from that of the Teaching Assistant (TA). Students may be referred back to their course instructor or TA for more specific course-related support.

    3.7  Academic Subject Specialists will not make comments on a student’s grade, nor will they advocate on behalf of the student.

    3.8  Take-home exams and documentation assignments (APA, MLA, etc.) will not be reviewed by SLC staff.

    3.9  The SLC has drop-in hours: designated times when the SLC staff briefly meets with students on a first-come, first-served basis. During drop-in hours, the Academic Subject Specialists will be available in-person. Drop-in appointments are usually 15 minutes long. If students require more time with an Academic Subject Specialist or a different day and time, they are encouraged to book an appointment ahead of time.

    3.10 Laptop use:

    • Students can work on referencing and brainstorming on the laptop during writing appointments.
    • During math/physics appointments, the Academic Subject Specialist may view assignments and lecture notes online, as well as applicable software.
  • 4. Online Appointments

    While online appointments are available, the first appointment should be in-person where possible. Follow-up appointments may be arranged online at the discretion of the Academic Subject Specialist. To arrange an online appointment, the student must email the specialist directly, from his or her UOIT account, with his or her student number, phone number, questions and/or assignment. Please note: Emails sent from personal accounts may be blocked by the UOIT network system - use your uoit.net account to be sure emails are not blocked. Two to five pages of the assignment will be reviewed. Students may request help with two to three issues per appointment.

    There are two types of online appointments available for students:

    • Email appointment: Email appointments are available at the discretion of the academic subject specialist. Once the student sends the request for an online appointment, he or she will receive a reply with the first available time. This will be a virtual appointment that allows the specialist time to review and answer the student’s questions. When the appointment is finished, the student will receive feedback on the assignment within one business day. All feedback will be sent by email using the appropriate software.
    • Live online session: A limited number of online appointments are available using Adobe Connect software. When booking an appointment, a link with instructions will be provided. A microphone, earphones and wired connection are recommended.
  • 5. Peer Tutoring Appointments

    5.1  Appointments will be a maximum of 45 minutes per session. Appointments should be made in advance, especially during peak times (a few weeks prior to midterms and final exams).

    5.2  Appointments must be made at least 24 hours in advance. During peak times (midterms and finals), students are encouraged to book a session well in advance to guarantee an appointment.

    5.3  Students may have up to two sessions per week with a semester total of 12 sessions.

    5.4  Some Peer Tutors have drop-in hours: designated times when the Peer Tutors briefly meet with students on a first-come, first-served basis. During drop-in hours, the Peer Tutors will be available in-person. Drop-in appointments are usually 15 minutes in length.

    5.5  Appointments cancelled with less than 24 hours’ notice:

    • Will be counted as a no-show.
    • After three no shows, a student will be barred from accessing the SLC’s service for the remainder of the semester.
    • Will result in one session taken off the semester total.

    5.6  All appointments will be conducted in the SLC or in a pre-assigned meeting room. Students are responsible to check the location when booking an appointment.

    5.7  During the day, a maximum of two students may attend the same appointment, provided the session content is the same. During the evening, there will only be one student per appointment.

    5.8  The peer tutor and student must sign the Peer Tutoring Contract at the first appointment.

    5.9  Peer tutors will provide explanation and demonstration where appropriate, but will not act as an editor or corrector. The role of the Peer Tutor is to facilitate the student’s learning, and will not provide answers for assignments, proofread papers or write papers for students.

    5.10 The role of the Peer Tutor is distinct from that of the Teaching Assistant (TA). Students may be referred back to their course instructor or TA for more specific course-related support.

    5.11 Take-home exams, distance papers from other institutions, papers for publication, resumes and cover letters will not be reviewed by Peer Tutors. Alternatively, resumes and cover letters can be taken to Career Services.


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